handlebars, gas prices, etc.

some douchebag came into the shop today. . . he had called in earlier asking about a particular pair of nitto handlebars we carry (stupid looking ones that are for hybrid bikes- we ordered them on accident and had 2 pairs left). my coworker told him that we had a pair, so he decided to drive to the shop to pick them up. no big deal. but of course, when he got there, we were in the process of selling what looked like they were the last pair of those bars. here is a glimpse of what ensued:

ken: "well, i guess that was the last pair. let me see if theres more in the back."

douchebag: "WHAT?! BUT I CALLED AND SPOKE TO YOU OR SOMEONE ABOUT THOSE HANDLEBARS?! I WAS TOLD YOU WOULD HOLD THEM FOR ME!"

ken: "i didn't speak to you on the phone. we don't hold anything for anyone. people call in an say 'yeah, i'm gonna pick em up right now' all the time. we don't have those, but we have these similar bars."

db: "I DON'T WANT THESE, I WANT THOSE!" (slams handlebars and a pair of toeclips on the glass counter) "YOU GUYS NEED TO BETTER REPRESENT WHAT YOU HAVE OVER THE PHONE! DO YOU THINK GAS IS FREE? I WOULDN'T HAVE DROVE OVER HERE IF I KNEW YOU DIDN'T HAVE THEM!"

(by this time, i'd walked away and put away the bike parts, thinking he will just leave pissed. my coworker had already found the last pair of identical handlebars in a showcase, and taken the parts off of it to sell him)


ken: "sorry we can't predict the future. we had no way of knowing that someone would buy those handlebars today before you showed up. and we had no way of knowing that you would get in your car and drive from wherever the fuck you just came from to pick them up."

db: "oh please, i don't need you to school me about that. . . ."

ken: "we don't have a fucking employee meeting every time somebody calls and says they want a part and agree that it will be set aside for that person. gimme a break."

db: "if you have any interest in hearing me out, you need to shut your mouth and just listen for a minute. . . "

ken: "i have no interest in anything you are going to say. i'm going to work on this bike now."


i was pretty pissed. by now, a coworker stepped in, he bought some stuff. . . but not the fucking handlebars he came for?! what a fucking douchebag. then he jumped into his orange range rover and peeled out. god.