Thursday, June 23, 2011

fielding sales calls




Caller: "Hi. May I speak to the person in charge of ordering for your office?"

Me: "We don't have an office. We're a bike shop. What have you got?"

Caller: "We specialize in water filtration systems and water coolers for your employees. How many employees do you have?"

Me: "There are about 10 of us. But we just drink water out of the tap. . . . is that bad??"

Caller: "Uh. . . well, YES, it can be."

Me: "But we're in San Francisco! I read on the internet that our water comes from that Hetch Hetchy place. It tastes SO GOOD. . . .whats your water like?"

Caller: "Uh. . . .we have the best quality bottled water and water coolers that suits your budgetary needs."

Me: "Oh, but we don't have a budget for water. We're a non-profit. I guess its just tap water for us. . . ."

Caller: "O. . .K. . . thanks for your time."